Document & Content Management

Document and content management systems are great solutions for managing content however, collecting and getting your documentation into these applications is still largely a manual process. Digital Writing C2P is transforming how businesses capture and process business documentation because it streamlines the entire back-end process and it begins on the front line.

Complements any DSM/CMS Application

Digital Writing C2P automatically creates the standardized content that every DMS/CMS needs to automate the capture process. Upon capture, Digital Writing sends a high-resolution PDF of the document along with the appropriate metadata or index file (CSV – XML) to the DMS/CMS monitored capture folder where your DMS/CSM captures and processes the document in real-time. No waiting, no user intervention, no scanning, indexing or ICR/OCR required.

Digital Writing is the ultimate front-end data and document capture solution used by millions in over 130 countries in 33 different languages worldwide. The reason for its success is that it lets your business use existing processes and documentation in any area of the business as is without changes, eliminating the time and cost of upfront development, customization or reengineering.

Your document and content management applications are great at managing and presenting data to make daily task more efficient however, someone must first scan and in some cases, enter data (indexing) into the application for it to do its job. Digital Writing automatically does all of this for you in real-time.

The Digital Writing difference:

Connects front-end documents and data to all back-end applications including handwritten information converted to typed text, captures photos with annotations, voice notes and GPS data.

No Upfront Development No Programming   Use any existing application to create real-time in-take data and document capture processes for all internal or external departments; Nursing, Home Aides, HR Onboarding, Billing, Payroll, Accounting and all documents and data associated with each department.   Eliminate upfront IT time and cost to create real-time capture to processes solutions for all areas of your business.         No Customization Seamless Integration   Create, edit, update and deploy changes in minutes ¬— no specialized skills required, anyone in your office can manage and update processes or documentation with this solution using existing applications like Word, Excel, Adobe, etc.   All content structured, unstructured, and handwritten is standardized (data, documents, photos, voice notes, GPS data) for seamless integration into all back-end applications including ERM, CRM and DMS applications.         Digital Writing C2P complements all existing and future business applications.

Digital Writing C2P complements any document and content management systems because it automates the collection, validation and processing of daily in-take and transactional documents. It eliminates 70% - 90% of administrative tasks and cost, eliminates bottlenecks and touch-points, data entry, document preparation and scanning.

Digital Writing C2P is a real-time document capture-to-process solution that gives your customers the technology to capture and process any business documentation directly from the point of contact with accuracy, ease and convenience. It works online or off-line, uses your documents and forms (internal/external) AS IS, and with the touch of a button delivers everything directly into any back-office DMS/CMS application in seconds, from anywhere.

“It would normally take days or weeks to get this paperwork from the field and into the system before we could bill for a visit,” “Now we’re billing within 24 hours.”

Ease of Use Works Offline Maximize Resources   No issues with employees learning new or complicated tools or apps. User adaptation is virtually 100% because they are using existing processes and documentation.   With full Offline capability, your employees work uninhibited never worrying about Internet connectivity.   There is no software to buy, Digital Writing complements and maximizes your existing resources for improved productivity and efficiency. No changes to business processes or documentation.             Paper or Tablet Handwriting Conversion Data Accuracy   The ability to deploy the same application using Paper documents or Tablets, gives you the flexibility and agility to use whichever is the most appropriate capture solution for your business or specific process.   Digital Writing automatically converts handwritten information into usable typed text in 33 different languages.   Functionality like mandatory fields, field mirroring, calculations, spellcheck and the ability to add custom lexicon/dictionaries ensure all critical data is captured correctly at the point of contact.             Unstructured Data Updates on the Fly Signature Capture   Digital Writing makes it extremely easy to capture handwritten unstructured data from any document or process converting it to usable type text for easy, seamless integration into back-end applications.   Create, edit, update, modify processes and documentation on the fly; no waiting, no specialized skills required, you control your environment.   Capturing and validating signatures and initials using Paper or Tablets has never been easier, and you can capture GPS data tied to the signature fields.             Photos/Voice Notes Process Verification Improved Billing   Take and annotate photos, including adding voice notes. When submitted all data, documentation and attachments are linked to that specific process practice.   Date and time of capture is instantly recorded using our Paper or Tablet solution. GPS data captured at the time of submission and/or associated to specific fields validates its accuracy.   All data and documentation is captured right the first time; delivered to your back-end applications in real-time where billing processes can begin immediately.             Any Documentation Secure Better Customer Support   Use all existing documents and processes (internal or external) on Paper or Tablets without changing a thing — single or multi-page document sets. Digital Writing makes filling out paperwork quick, easy, accurate and secure.   Digital Writing is a HIPAA compliant secured platform that runs in the cloud or can be installed on premise giving you the flexibility to deploy a universal real-time document and data capture solution based on your specific business needs.   Your employees can focus on providing the best service possible instead of worrying about internet connectivity, getting paperwork to the office or fumbling with multiple Apps. They already know your processes and documentation; Digital Writing just makes it easier.

Case Studies   Handwriting Conversion   Blog - News

Agility – Workflow and Process Efficiency

The key to any technology is how easily, efficiently and affordably it can get mission critical documentation and data into your applications. Digital Writing C2P leverages existing resources streamlining the throughput of content (documents – data – voice notes – photos) from the point of contact through processing to maximize efficiency, improve workflow productivity and lower cost.

Integration - Interoperability

With every submitted document Digital Writing automatically digitized the document and data including handwriting, photos, voice notes and GPS data. All content is converted to uniform standardized output which makes it extremely efficient to meet the integration standards for all your back-end applications as well as interoperability standards for external systems.